Samsung Expands Selfrepair From Mobile To PCs

Samsung Electronics America has announced it is expanding its self-repair program from mobile devices to computers, including five new Galaxy devices.

The expanded program includes original parts for the 15-inch Galaxy Book Pro and Galaxy Book Pro 360 15-inch PCs as well as the Galaxy S22, S22+ and S22 Ultra product lines.

By partnering with iFixit, the online repair community, Galaxy Book owners have seven genuine parts to carry out their own repairs. It has front cover, back cover, display, battery, touch panel, power button with fingerprint reader and rubber feet.

Those interested can access the online help from iFixit.com. We'll see if that prompts competitor Apple to do more in the area of self-improvement, which has become a consumer movement.

“The auto repair program has exceeded our expectations and we got an important message: people want more models. Enterprise customers in particular have told us they need a solution for PCs," said Mark Williams, vice president of customer service at Samsung Electronics America. "People want more out of their devices and they need products that last. strives to provide support options that meet their needs."

As with the Galaxy S20 and S21 series and the Tab S7+, Galaxy S22 series owners can swap out the display assembly, back glass and charging port. The addition of these new models offers Samsung customers additional convenience and options to get the most out of their devices and live more sustainably by extending the product lifespan.

Auto Repair Kits for the Galaxy Book Pro and S22 series are available starting today.

The expansion of the self-repair program is part of Samsung's overall effort to provide convenience.
Quality and affordable maintenance to keep your Samsung mobile devices, computers, consumer electronics and appliances running.

Samsung took first place. 1 for “Product Quality and Overall Service” according to the 2022 American Customer Satisfaction Index Survey. The Index, a measure of how customers rate their devices, recognizes industry leaders for superior product quality and improved service. , mobile app reliability and warranty coverage.

As part of Samsung's ongoing commitment to consumers, the company continues to invest in them
technical training centers, technical training programs and national skills competitions, including increasing the coverage of service networks with qualified technicians. With 1,700 collection points across the country, it also enables old technology to be recycled free of charge.

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